FAQs
You can find one on our social pages and our website.
We have been trading as a home delivery service now for nearly 5 years, predominantly on Sydney northern beaches but now also have a physical store in Neutral Bay. Please visit the contact section of our website for the address and directions.
Pasties (especially the Cornish Pasties) are a perfect handheld meal in one, with succulent beef & 3 different types of veggies. Some people like red or brown sauce. You can even enjoy a pasty as an incredible winter dinner with creamy mustard mash & gravy.
To keep your pasties at their best, store them in the freezer until you’re ready to enjoy them. When you’re ready to indulge, simply follow our cooking instructions for a piping hot treat.
While we currently don’t offer gluten-free options, we’re always exploring new possibilities. Stay tuned to our updates for any changes to our menu offerings.
Sorry no you can’t, we carefully curated our selection of pasties with our signature ingredients. However, we appreciate your feedback and may consider expanding our offerings in the future.
Absolutely, we do indeed! Our Scotch eggs are unbeatable in taste and quality. Crafted in the time-honored tradition, they feature delectable pork sausage meat that’s rolled in Panko breadcrumbs. These gems are perfect whether enjoyed hot or cold. As for our Pork Pies, they’ve gained fame among food enthusiasts for good reason. We’ve left no stone unturned in crafting them to perfection (although we’re a bit more than 12km from Melton Mowbray, of course!). These pies boast the traditional hand-raised hot-water crust pastry, seasoned to Mrs. Birds’ exacting standards.
Ordering is simple. Visit the shop section of our website and browse our menu. We will ask for your address to check that we can deliver to your area. Then proceed to checkout, select a day for your delicious pasties to be delivered (deliveries are on Tuesday, Weds Thurs each week. Alternatively, you can just pick these up in our Neutral Bay shop with a minimum turnaround time of 24 hours.
We advise that frozen items are consumed within 3 months of purchase.
We absolutely understand! We take pride in crafting our pasties with care and precision. Generally, we make frozen goods to order, to maximise freezer life. All veggies & meat are sliced and cut immediately before they are added to the pasty, rolled & crimped. Whilst they are 100% fresh they’re frozen immediately to lock in the flavours and to ensure they reach you in optimal condition.
Yes, we do! We’d be thrilled to be a part of your event. Please reach out to us with your requirements, and our team will assist you in creating a delicious pasty spread. We can even provide pie-warmers so that your guests can enjoy their food at their leisure.
You can reach our friendly customer support team through [email protected]. We’re here to assist with any inquiries, orders, or feedback you may have.
Absolutely! We refuse to compromise on the quality of the ingredients that make up our products. They are all, exactly how tradition dictates right down to the exact cut of meat that is required. Whenever possible we source ingredients locally to support local communities and reduce our carbon footprint. We even use centuries-old methods to prepare our food, such as the crimping of pasties and the hand-raising of our pork pie casings that we make with hot-water crust pastry. We reckon that extra bit of love & authenticity really shows when you experience our food.
Yes, we are actively working on introducing eco-friendly packaging options to reduce our environmental impact.
Stay connected with us on social media and subscribe to our newsletter on our website. This way, you’ll be the first to know about exciting new flavours and exclusive promotions.
No, we are committed to crafting products without artificial preservatives or additives. Our focus is on providing wholesome, natural flavours. Naturally some food ingredients used are produced elsewhere but we are always on hand to answer such queries.
Absolutely! We have a variety of delicious vegetarian options available to cater to different dietary preferences.
You can purchase our products through our website and at our store. Please see the contact section for the address and directions.
Currently, we only offer local shipping and instore pickup from our store in Sydney. However, we are exploring ways to expand this in the future.
We accept major credit/debit cards for instore and online payments.
Our return and refund policy can be found on our website’s Terms & Conditions page